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To add a testimonial of your own, submit it on the Customer Survey page.
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"There needs to be more than 5 stars available for rating! 10+ in all categories. What a team!! Our experience was INCREDIBLE. I will be recommending Ronnie's to all our friends here in Southeastern Mass! Brian & Dave in the Sales Department are the BESTEST!!! Max answered all our questions & Wayne is a charm. Gary is one in a million - knows his stuff! Chris in Parts & Louise were also most help and knowledgable. We wish we got to meet Ronnie - wanted to shake his hand! Cannot wait to go back & visit this summer. Cheers to you all & thank you for a wonderful experience - the best part was ringing that bell!!!!"
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By: Donna Dartmouth, MA
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"After a long three month search for the Harley of my dream I found it 220 miles from home at Ronnies Harley Davidson. The bike was unbelievable and the staff at Ronnies matched the bike. Chris in sales, Scott in finance and Mark in parts along with service and the rest of the professional knowleged staff were second to none. I purchased some parts that were added before the Road King was picked up and Mark in parts and the service department made sure installing them was a priority. Scott and Chris took me on a quick meet and great with the first class staff during a tour of the place after I made the purchase .The trip was 220 miles but well worth it . I referred Ronnies to many already and I want to thank everyone there for making my harley purchase such a cherished experience.
Sincerely, Bob Hummer"
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By: Robert Easton, PA
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"I did it! Scroll down to the bottom of the Testimonials for my story of 1st purchase from Ronnie in 1978. As I explained there, I never forgot what Ronnie did for me and vowed to return when I could finally buy a new Harley. June 2012 my wife and I made a trip over "just to look" at my dream bike - 2012 Roadglide. Warmly greeted by Jeremy and offered a ride on Keith's (Ronnies son) pre-owned Roadie. Loved it with all the mods he had done but really wanted a black one - like they had on the floor. Not a problem as they had it outside waiting for us when we returned. Took it for a spin, talked some numbers and...the rest, as they say, is history.
Picked up my Brand New 2012 (Black) Roadglide Ultra the next day and I shared the story about his Dad with Keith as we were finalizing the paperwork.
After they ran through the initial operation and features of the bike with me and we spoke with some passersby and prepared to take off. As we got on the bike Keith ran out and told me to wait a minute.
Ronnie rode up on his ElectraGlide and walked down the hill to see me off. I can't tell you how much it meant to me that he would take the time to congratulate me on the purchase. He remembered my saga from all those years ago and was truly happy that I didn't forget and returned to buy the new bike.
Thanks to everyone and will see you in the spring!"
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By: Dal Chatham, NY
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"Thank you to all the wonderful and professional staff at Ronnies for making my surprise gift to my husband a truly wonderful and painless experience - and the fact the picture was exactly what was delivered was totally amazing...will be recommending you guys to all my husbands friends who all now want a Harley. Thanks again!!"
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By: Wendy Oceanside, NY
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"working on my 4th new bike hope to have it in a few days 110th aniversary heritage softail cant wait...Keith and his crew are the best to work with . Its worth the hour and half ride...local dealer 15 mins. away but not worth dealing with ..thanks folks and cant wait to get the new bike!!!!!"
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By: duane new hartford, CT
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"10/5/12 I was traveling through on my way to Vermont when i had a problem with my 2007 streetglide. bike neutral switch was bad and bike stalled. ronnies sevice took me in immediately and work on my bike. within a 1/2 hour i was fixed and on my way saving my trip. best dealer and fair. wish they were in westchester ny were i am from. THANKs so much to your guys. nice to know there are some honest guys out there doing business
Thank so Much
Bill K
westchester ny"
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By: William harrison , NY
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"I was very pleased with the prompt response to my online request for a purchase of a pre-owned Harley.
.Then within one week drove to the shop met the staff made the purchase and was very appriciative of the service, great job Thanks.
Al B."
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By: Alan Fitchburg, MA
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"Thank you Kathy and thank you Scott. They were awesome to deal with. Had a great time buying a bike from them. They realy go out of their way to make you feel welcome and make sure your happy. And by the way, Love my new bike. Thanks guys, will be seeing you soon for some new toys for the Wide Glide."
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By: Rob Johnstown, NY
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"I can't begin to describe to you all about the incredible experience I had at Ronnies. Kathy was not just your average sales woman she was a Harley girl at heart and had a tremendous passion for those bikes. She was very patient with me knowing and understanding it was my first Harley . With her knowledge, kindness and experience she got me into the perfect bike! 2012 Fatboy... Everyone at Ronnies are not just sales people the are true enthusiast. When I go back it's like visiting family. Just the way it should be with all Harley folk... Family!"
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By: Marlown pittsfield, MA
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"This was the most enjoyable purchase experience I've had with Ronnie's (and I've purchased 5 HD's over 25 years). We love the Street Glide! "
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By: Thomas Housatonic, MA
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"I just wanted to say a few words concerning my recent purchase of a black Softail Blackline.
Everyone at Ronnie's made my experience a very pleasant one. Kathy, Keith, Tammy, Chris, Jessie and Louise were all very helpful, with no pressure whatsoever.
It really is like a big family at Ronnie's, and I felt like I was part of the family, even before I made the decision to buy.
Thanks to everyone at Ronnie's. I'll see you soon.
Don Moon"
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By: Don Springfield, MA
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"Thanks to Gordie, Tammy and all the staff and also the guys in the Guilderland store. You all have renewed my faith in DEALERS.... I dont know who you guys where more happy to see my daughter (3yrs) or me (age with held lol) You guys made my day with the respect and great customer service I received when buying my 2001 road king.How ever riding home in the nice snow storm on the bike with 1/4 inch on the ground was FUN .... Thanks again you guys treat every one like FAMILY .....I will recomend you guys to any one i know looking for a new toy or parts "
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By: Ed Grafton, NY
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"i purchased my bike at ronnies for the second time with gordie again it was the same great experience ringing the bell for the second time thank you gordie and tammie eddie holland randolph mass"
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By: eddie randolph, MA
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"I had the pleasure of purchasing my first Harley at Ronnie's. I have been looking for a while and spoke to many HD dealers trying to find the right preowned bike at the right price. My salesperson Skyler was a great guy to work with. He guided me to the perfect Electraglide and he worked to get me the deal that fitted my needs. Once the bike was picked out, Tammy worked with me to finalize the sale and get me on my way quickly and hassle free. Thanks. Steve"
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By: Steve Chicopee, MA
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"After purchasing my bike from Ronnie's late last year (used), I had a couple of issues with the engine. These people stand behind what they sell and don't leave you hanging. Gary will insure that everything required is done to make the bike right. Even though they're 3 hours away, I don't plan on going anywhere else for service or the next bike(s). Joe"
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By: Anonymous Tewksbury, MA
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"Ronnie's of Pittsfield is a refreshing reminder that customer service does still exist.
My preconceived notion of being bombarded by an overzealous sales staff or completely ignored by the service department had quickly faded. I was invited to take my time, relax, look around and ask any questions at any time. My purchase was seamless thanks to a well oiled team of passionate people.
Thanks to: Geordie, Steve, Gary, Tammy and Ronnie.
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By: J. Manchester, VT
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"I want to thank Ronnies in Pittsfield for making my first experience buying a Harley-Davidson feel like it should. After having less than satisfactory experiences with other Harley dealerships in the capital region I called Ronnies to see what bikes they had and what kind of trade in value they would give me on my old bike. When i visited their shop they were more than happy to let me demo any bike i wanted. They offered me almost $1000 more on my trade in than any other dealership in the capital district, and they spent time with me finding a bike i loved. Im really glad i gave Ronnies a call. Thanks to Cathy Hogan for being a great salesperson and all the other staff at Ronnies for their help. You guys kick ass with a pair of chrome boots. "
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By: Matthew Clifton Park, NY
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"The story of my purchase of a pre-owned Sportster from Ronnie's this winter speaks volumes about this excellent dealership. After almost 30 years away from the sport, I was hit hard this winter by the bug to own another bike--this time a Harley. Maybe it was a midlife crisis, but to me if felt like 30 years of dreaming were invested in finding just the right bike. Budgetary constraints dictated that it would need to be a pre-owned Sportster, but that's what I'd been dreaming about anyway. I began perusing the web, starting with dealers in the greater NYC area where I live, and generally was disappointed with inventory and price UNTIL I somehow landed on Ronnie's website. There I discovered the sweetest looking xlh 1200 with only 4900 miles and several custom touches courtesy of the previous owner. A few phone calls back and forth with Gordie Laplante, who very patiently answered all my questions, and I was making the 2 1/2 trip from NYC to check it out. Kelly, the finance manager, helped me get a terrific rate on financing and within a week I was at the DMV registering the bike. To say that I was very impressed with and grateful for the friendliness, lack of pressure, and patient, knowledgeable communication by everyone at Ronnies would be an understatement.
Yet, as things turned out finding and purchasing the right bike was just the beginning of my positive experience with Ronnies. When my wife and I made the trip back to Ronnies to pick up the bike one warm weekend in late March, Gordie said he had heard a click when he tried the start button. And even though the bike had started up he wanted to bring it to the service department to let them check it out. Although the bike had been well prepped, he knew that something was not right. Gary, the service manager, immediately put two men on the job of checking out the charging system to diagnose the and correct the problem. A short time later, with problem solved, I was on my way. Whether you're having a midlife crisis like me, or in need of a Harley for any other reason, you have to check out this dealership!--especially if you are looking for the peace of mind that comes from dealing with people who stand behind what they sell and take pride in what they do. Kieth, Gordie, Gary and everyone...I'll see you at my next service interval.
Steve B., Scarsdale, NY "
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By: Steve Scarsdale, NY
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"MY WIFE AND I HAVE NOT RIDEN IN 27 YEARS AND THIS YEAR DECIDED WE AREN'T GOING TO JUST WATCH ALL THE BIKES GO BY AGAIN. AFTER SCOURING THE INTERNET FOR THE RIGHT BIKE I FOUND RONNIE'S WHICH IS A 2 AND 1/2 HOUR RIDE FROM MY HOUSE. I DIDN'T KNOW WHAT TO EXPECT BUT I CAN TELL YOU THE RIDE WAS WORTH IT! JIMMY WAS VERY HELPFUL, TAMMY IS AWESOME AND THE REST OF THE PEOPLE WERE GREAT. I BOUGHT THE RIGHT BIKE AT A FANTASTIC PRICE AND I THANK YOU!"
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By: Ed Ashburnham, MA
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"I live in NY between two dealerships and they couldn't make me a deal like Ronnies 35 miles from home ! I even tried Burlington VT. Nice folks up there but not the deal I needed. I was really treated like a family member @ Ronnies and even got more than the time of day from Ronnie himself ! He offered to let me ride HIS bike to see if I liked ABS. Gordie ,Kelly and Gary made the whole process a breeze from the sale to the goodies I added ! My 2 tone Rootbeer FLHX is a pleasure to ride and I'm excited to try out the service dept. in Guilderland NY to add some ponies ! If anyone needs anything HD at least give these guys a try, I think that you'll be glad you did.Real old school treetment."
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By: Anonymous Wynantskill, NY
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"I owned a 93 FLSTC that was getting a little long in the tooth and decided last summer that this winter it would be time to start to look for a replacement. I plotted out my search begining in Maine and working my way south through New Hampshire and then Mass. Planning a weekend to western Mass I mapped out 5 dealers to visit (I hadn't really found anything that peaked my interest both from style and price). My last stop on this weekend trip was Ronnie's. Low and behold he had two of them that I not only loved from a looks standpoint but as luck would have it he was having a huge sale that week and the price was simply remarkable. I was met by Gordie Laplante who greeted me and then gave me the room I needed to "kick some tires" but also was there when I had questions. The latitude these folks give you as well as communication is far and away beyond any from any of the 15+ dealers that I had been dealing with. The bike that I eventually selected is truely a beauty and will be with me for quite a while I'm sure. I will be a loyal customer of theirs for a long, long time regardless of the distance. Do yourself a favor, go to the other dealers and then go to Ronnie's last. The last will be first. Thanks Ronnie's, Joe & Arlene"
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By: Joe Tewksbury, MA
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"STOPPED BY WITH 6 FRIEND'S FROM CONN AND THE STORE WAS CLEAN EMPLOYEE'S VERY HELPFUL AND FRIENDLEY. NICE TO SEE PEOPLE CARE ABOUT THEIR CUSTOMER'S"
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By: Anonymous NAUGATUCK, CT
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"I wouldn't go anywhere else. Thanks for all the great years of service!! You guys are the best!!!"
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By: mike pittsfield, MA
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" Ronnie's is by far the best HD dealership we have ever done business with (and we have dealt with a lot of them). We learned of Ronnie's when travelling from RI to upstate NY when my bike broke down. Roadside Assistance failed to rescue us, but Paul in the Service Dept picked up their slack. When our bike failed to show up at the dealer prior to closing the day I broke down, Paul called me the next morning to see what happened. I advised that I had to abandon my bike on the side of the road for the night. He offered to have the bike towed using the dealership's truck and trailer. Thank God! Who knows what would have happened to my bike if I had left it unattended for much longer. Paul then worked with Ken from the Parts Dept to order my custom handlebars, get them powder coated and get my bike back together - in better shape than it was in the first place, I might add. My wife and I were so happy with the service we could not wait to pick up the bike and meet the staff. We made the 2 1/2 hour ride one Saturday (at which time they also improved my wife's bike while we waited). We spent all day there hanging out with the staff and even took a ride with Ronnie himself to the top of Mt. Greylock before heading back to RI. We have never received such great service from any other HD dealer. Now, the 2 1/2 hour ride seems like nothing. We went back to visit a couple weeks ago and are planning another ride with a group of friends out there in a few weeks. It is beautiful riding out there in the Berkshires and you should visit them if you have the chance.
While everyone is great, we are particularly grateful to Paul in Service for following up with me regarding my broken down bike. He was a life saver and due to his extraordinary customer service we will have relationship with Ronnie’s of Pittsfield forever.
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By: Michael Lincoln, RI
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"Came in a couple of years ago to buy parts for my 04 Sportster and have been coming back ever since. They always seem to have the part I'm looking for and if not, I don't have to wait a month to get it. Your parts dept is excellent!! So when I was looking to step up to a larger bike I had no problem coming in to look for one. Came home with a Fatboy. My thanks goes out to Jerry for that ride. I will be buying my next Harley from Ronnies."
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By: John Craryville, NY
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"Thanks for all your help with my 01 Eletra Glide Classic,was on vacation my shift linkage let go, took it to Ronnie's with great service and friendly atmosphere they got me fixed up and back on vacation in no time. If I am ever in that area again I would definitley go back to Ronnies for the great service I received and would recommend them highly to anyone. "
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By: kevin lisbon falls, ME
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"I have stopped in many Harley Davidson dealerships in New England and Ronnie's by far was the most enjoyable. I haven't purchased a Harley yet because I am waiting on some funds to come in but the salesmen George and the staff made me feel welcome and their was no high pressure to purchase a bike. I told them that I will be in again to just talk about the different options that will be available to me and they said "take your time and we will be here when you are ready to purchase a bike" If anyone wants a to just look around with no high pressure sales and be treated with respect...hoof it on down to Ronnies in Pittsfield Ma. I left there satisfied that I will buy my Harley from Ronnie's. Keep up the good work guys!!!"
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By: Joseph Wales, MA
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"You know, every dealer tells you they'll treat you like family, take care of your bike and give you red carpet treatment after the sale. No many really live up to it, but these folks do. I recently bought my second bike from Ronnie's (Gordie is my guy - the best!) and not only was the purchase and financing (Kelly is incredible) a simple and delightful experience, but the the follow-up was like nothing I've ever received elsewhere.
Small problems cropped up with the bike and the service team (Paul and Gary) were right there to make sure everything was put right. The guys in the back (Kyle and Ken) are always helpful and knowledgeable. If you want a helmet or a jacket, Becky is there, bright-eyed and full of ideas.
I can't thank these folks enough for how they've treated me through two bike-buying experiences. I really think a prospective buyer is well-advised to choose their dealer before choosing their bike. You won't go wrong with Ronnie's. On my frequent visits to the dealership, I've run into Ronnie, himself, and I can tell you this is a guy I really admire. He rolls up his sleeves, so-to-speak, to keep track of every detail of his business and he loves talking to his customers.
In these tough financial times, this is one dealer who deserves your business - has earned your business - and will be there for years to come to take care of you and your purchase. I bought my first bike from them after getting my license - 4 years and 80,000 miles ago - and I'm glad I did!
Curt Miller,
Pittsfield"
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By: Curt Pittsfield, MA
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"This is our secound Harley,the first time it was a nightmare to get the bike from a NY dealer so we thought we would give Ronnies a chance and it was the best choice we could have made the whole time there we felt like we mattered the staff was great and willing to take the extra steps we needed thank you to everyone and see you soon."
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By: Bob Hoosick Falls, NY
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"you may my day last satday. thankyou for your help on my parts."
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By: Louis Belchertown, MA
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"In 2002 bought my first new Harley Softail, from Vern(he's like talking to an old friend) in Pittsfield, took delivery fast and easy with a lot of help from Kelly in finance. Brought the bike home told a friend and 3 days later he did the same. Also recommended Ronnies tomy step son, but he wanted a ricer so we went to Bennington VT and Ronnies pulled through again. I will be calling Kelly again to help me get back riding. Would call Vern but he has retired, very well desrved."
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By: Shawn Clifton Park, NY
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"I called and ordered some clothing and spoke with Becky. I just wanted to say she was very helpful and was very impressed with her wonderful customer service. Thanks"
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By: Ronnie waldorf, MD
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"In October we purchased 2 Fatboys from our new Harley Family at Ronnies. Gordie, our salesperson was knowledgable, patient, and just an all around nice guy to deal with. No pressure...no hassles. Ken took Sandra under his wing for parts and accessories. She just absolutely loves his style and his bald head. Kelly, Paul, and Gary are all wonderful to deal with. Everything they said they would do was done to perfection. Just a totally great organization. Proud to be a part of the H.O.G.!!!!!"
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By: Andy & Sandra Sandisfield, MA
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"Living in Feeding Hills, Ma. I tried dealing with all the local Harley dealers. Ronnie's was the only dealer to call me back!!! Its a few miles out of the way, but a great ride!! Ronnies will have my business from now on!! They walked me thur buying a 2008 Fat Boy like I was family!! Gordy, Dave and the whole staff is great!!!"
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By: Bruce Feeding Hills, MA
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"My wife and I were on a 2200 mile New England bike ride and ended up at this great dealer. Everyone...I mean everyone were friendly,nice and offered any help we needed. We met I believe Becky in the shirt sales area( beautiful blonde hair and some great ink) and she was a gem. I have not seen this kind of dealership in the last 4 trips to the New England area...Keep up the great work...we will be back again
Bill and Brenda Vervaeke"
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By: Bill York, RI
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"Tim Rando And Kelly Are Great!!Chris in Parts Was Also Very Helpful.Thanks For A Great Experence,And A Great Motorcycle.I Will Be Back To Buy A Bike For My Wife."
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By: Pete Sharon, CT
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"Just wanted to say thanks to Rick for all the help and advice he gave me when I purchased my 06 sportster last weekend. My experience with Ronnies was outstanding. "
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By: Mary Jo Troy, NY
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"THE WHOLE STAFF WAS VERY KNOWLEDGEABLE, PROFESSIONAL AND VERY PERSONABLE. TIM WAS GREAT TO TALK WITH HE MADE IT VERY COMFORTABLE TO PURCHASE MY CYCLE AFTER OVER 20 YEARS OF NOT SAYING, "SCREW IT LET'S RIDE". KELLY WAS OUTSTANDING AT WHAT SHE CAN ACCOMPLISH, AGAIN PERSONABLE, PROFESSIONAL AND KNOWLEDEABLE. WHEN I PICKUP MY CYCLE THE ENTIRE STAFF MADE YOU PROUD THAT YOU OWN A HARLEY DAVIDSON MOTORCYCLE. I EVEN HAD THE PLEASURE OF MEETING RONNIE HIMSELF A NICE PERSON AND IT WAS AN ECXPERIENCE I WILL REMEMBER YEARS TO COME. I HAD THE PRIVLIGE TO TAKE HOME AN AWESOME MOTORCYLE AND MEET A FANTASTIC TEAM AT RONNIES. THANKS AGAIN FOR THE EXPERIENCE.
WAYNE
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By: Wayne Rotterdam, NY
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"greatest bunch to deal with great experience thanks gordie
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By: Edward randolph, MA
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"Just want to give prop's to the entire Ronnie's Harley family and a BIG thanks to Gordie who made my purchase of
a new Harley a pleasure! Like Gordies style (: The follow up service from Dave has been great and prompt.
Thanks
JK"
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By: Jon Cheshire, MA
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"After a 2 hour ride from upstate NY and hearing all kinds of great stories from my brother who purchased his 1st Harly from Ronnies 1 month ago, we say 1st hand the customer service and selection that was beyond impressive. We will certainly be purchasing our next motorcycle from Ronnies. Jeff n Jenelle Benton"
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By: Jeff gloversville, NY
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"just wanted to say thanks to Tim, Scott, Kelly and Ken first time i was every there and they made me feel like family. Everyone there is great talk to must of them and they are very nice people and take the time to talk with you thanks again everyone for everything CAN'T WAIT TO RIDE
Harry Gustafson"
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By: Harry Torrington, CT
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"I live a little north of Albany, NY. I purchased my 2006 Road King Custom in Great Neck, NY. At 1000 miles, I purchased new Screamin Eagle pipes, upgraded the air intake system, and had my 1000 mile checkup and oil change completed at a well-kown Albany Harley Davidson Dealer. After picking up my bike I noticed a hesitation upon throttle up. The hesitation became quite severe, to the point of sometimes stalling from stopping at a light or a stop sign. Aside from being somewhat dangerous, it was extremly frustrating. I brought my bike back to the well-kown Albany Harley dealer, and was told, with a little attitude, "there is nothing wrong with your bike". Long story short, I stopped by Ronnies and spoke with Dave Munson, Service Manager, and he knew from my discription exactly what needed to be done. I brought my bike into Ronnies, and 2 hours later rode home a very happy man. My bike ran better than new. I am now a loyal Ronnies disciple spreading the word. "
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By: Rocky clifton park, NY
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"I recently purchased my very first harley.I was incredibly nervous going in but, was delighted by a warm welcome of smiling faces. Everyone there was more than helpful and made my experience one to remember. I now look forward to personalizing my beauty. Ken,in the parts department, is awesome! I called for parts yesterday and they were at my door this evening. He's the best! I am now a "Ronnie's" girl for life. Thanks for everything!!! "
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By: mary queensbury, NC
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"My wife and I were looking for two new bikes, made a phone call mid week and the next thing I new we were on our way. went down on saturday we are the proud owners of a 08 sporty 883c, and the new dyna fatbob. we feel that it was like hanging out with one big family and would now never go any other place. thanxs "
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By: Joe &Mary queensbury, NY
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"I purchased a 2001 electra glide standard, just before americade 2006. I started to experience carbruator problems in lake george. I called ronnies, and the told me to take it to a local harley dealer, and the man on the phone told me they didn't want me to be broke down. It turned out to be a stuck float, and ronnies paid to have it repared. I thought for sure because it was a 30 day warranty I was going to have to take it back to ronnies, or pay for it myself. I will travel back when its time for me to purchase another. I am a life long customer of ronnies. "
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By: tom latham, NY
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"My father and ronnie have been freinds a long time and i two like ronnies, great staff. keep up the good work. gary sidway"
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By: gary pittsfield, MA
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"Best customer service I have seen in quite some time. Friendliness of the dealership is overwhelming. Best experience Ive had in making a major purchase of ANYKIND"
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By: Mark Rotterdam, NY
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"Best customer service I have seen in quite some time. Friendliness of the dealership is overwhelming. Best experience Ive had in making a major purchase of ANYKIND"
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By: Mark Rotterdam, NY
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"Recently, while on a road trip to visit our Vermont Chapter, I experienced what I believed to be an exhuast leak. After checking the HOG book, I found Ronnies to be on the very road we were traveling to get to VT. My President also realized he was at 1000 miles on his new bike and he wanted to get a service done since we we're going to be there anyway. I called ahead and spoke to Dave, the Service Manager. Dave was very understanding of our time constraints, and knew we had little time to waste. He asked when we would be there and that he'd get us right in. After arriving and meeting Dave, we realized it was a cracked hanger that was causing my sip-on to hang, thus causing my exhaust leak. Dave also advised me that there was a recall on my ignition switch and that it could be fixed up without adding any delay. We were all wrapped up and on our way, with freshly washed bikes to boot, in no time at all.
I'd like to thank Dave, the tech who handled our bikes and the gentleman that cleaned them up for us(forgot their names, sorry guys). It's because of this positive experience and guys like these why we'll be back in on our next trip up north. Thanks guys.
Poochie
Sgt At Arms
Shamrocks MC New York "
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By: Steve Long Island, NY
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"I'VE ONLY HAD SERVICE EXPIRIENCES AT RONNIE'S,AND THEY HAVE GONE OUT OF THEIR WAY TO GET MY BIKE IN FOR SERVICE AND TIRES EVEN THOUGH I DIDN'T PURCHASE MY BIKE THERE - NOW I'M SORRY I DIDN'T. THESE GUYS ARE GREAT!!"
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By: JOHN COPAKE, NY
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"My husband had been debating for a while about trading in our 2005 Standard Softail for a newer motorcycle. So, we went to Ronnies and they gave us a great trade in value on our old motorcycle and let us test drive anything that we wanted. We decided on the Heritage. Everyone we have come across at Ronnies were always friendly, helpful and not pushy at all. We enjoyed our experience very much and wish to thank Kelly for her patience and hard work as well. Great job everyone! Overall experience was great and we will pass the word about Ronnies to our friends who are interested in purchasing a motorcycle. Drive safe!"
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By: Brett & Kristin Greenwich, NY
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"we would like to thank everyone at ronnie's we stoped to buy shirts and we ended up buying a 2008 electra glide ultra classic we will be recomending ronnie's to everyone who is looking to buying a bike and when we are ready to buy a new bike agin we will go back to ronnie's i know it will be worth the 450 mile trip from maryland agin thank you rick dodge and everyone at ronnie's
you made the last 450 miles very enjoyable for us
pat and sandy "
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By: pat and sandy hagerstown, MD
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"My Husband had just bought a Heritage Softail Classic through Ronnies with an outstanding experience. Four weeks later we returned to purchase my first Harley. We traded in my Suzuki GZ250. With all intentions of the 883R, I fell in love with the Sportster 1200C. With wonderful patiens and time spent with Gordy, I made my desision with no presures or feeling rushed. With only being with Ronnie's for two weeks, Gordy was fantastic. Kelly did her usual magic, and I was soon the totally exsided, proud owner of this wonderful machine. I have not stopped beeming much less riding sence.
Thank you to all who gave us a great experience including the clothing department. Ronnie's is a great place that makes you feel at home.
Sincerly Linda and Mike Solsky of Colchester Connecticut"
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By: Linda Colchester, CT
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"I thought that I'd give Ronnie's a shot at my business so I had an oil change done last Saturday. Glad I did! Dave, the service manager, treated me like a person and not a walking dollar sign. This is definitely better service than any local Albany dealer has given me. Next service will be for a new front tire and in 6,000 miles I will have them do my 40,000 mile service. And, after my oil change, they even washed my bike. Nice touch! It's one thing to say that you give good customer service, but to actually do it is quite another. And Ronnie's DID give me excellent customer service. I also spoke with Ken in parts during my oil change and he was helpful without being pushy. "
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By: Dave Albany, NY
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"Everyone was awesome! The bike is great! Thank You! Thank You! Thank you! "
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By: Kurt ballston spa, NY
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"Ronnies was the only dealership within 150 miles of Springfield, MA that had Harley Davidson Street Slammer handlebars bars in stock. I purchased the bars over the phone and came up the next day to pick up my product.
I was impressed with the size of dealership and the friendliness of the staff.
I'm sure you'll see me again."
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By: Charles Feeding Hills, MA
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By: timothy glens falls , NY
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"Bought my '78 Yamaha XS750SE 30 years ago from Ronnie. Motor needed major overhaul at 6300 miles - 300 miles out of warranty. Ronnie contacted Yamaha and explained connecting rod nut came loose, trashed motor - not my fault. Yamaha backed 100% parts and labor - cost me $20 for oil/filter. I still have the bike, runs good and looks new. After long hiatus plan on getting back in the saddle and riding.
I never forgot what Ronnie did for me, have recommended his store to many friends over the years..and plan on buying my next bike from him (next year I hope, after kids are out of college.) Great people to deal with!"
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By: Dal Chatham, NY
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"Ronnie gave me my first ride on the back of a motorcycle way back in 1958, I like to think we have been friends ever since. My last purchace was a 2003 softail springer that the dealership made enjoyable. "RING THAT BELL"
Skidder T."
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By: Skidder T. Pittsfield, MA
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"The guys at Ronnies really know what they are doing.
I was treated like a person and not just " a sale ".
Everybody was so friendly, and they saved me alot of money compared to my local Harley shop!!! My experience there was definately worth the drive!!! Thanks guys, and you kelly!"
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By: Anonymous CT
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"i bought a 2000 883 sportster great bike ,great dealership"
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By: cory adams, MA
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By: Anonymous wassaic, NY
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"every one we have delt with from keith on down has gone
out of there way to acomidate us all of you are the BEST at
what you all do "
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By: JAY hudson, NY
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