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Join our
E-Newsletter
Come on and email us!We love to hear from you! 
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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"THE WHOLE STAFF WAS VERY KNOWLEDGEABLE, PROFESSIONAL AND VERY PERSONABLE. TIM WAS GREAT TO TALK WITH HE MADE IT VERY COMFORTABLE TO PURCHASE MY CYCLE AFTER OVER 20 YEARS OF NOT SAYING, "SCREW IT LET'S RIDE". KELLY WAS OUTSTANDING AT WHAT SHE CAN ACCOMPLISH, AGAIN PERSONABLE, PROFESSIONAL AND KNOWLEDEABLE. WHEN I PICKUP MY CYCLE THE ENTIRE STAFF MADE YOU PROUD THAT YOU OWN A HARLEY DAVIDSON MOTORCYCLE. I EVEN HAD THE PLEASURE OF MEETING RONNIE HIMSELF A NICE PERSON AND IT WAS AN ECXPERIENCE I WILL REMEMBER YEARS TO COME. I HAD THE PRIVLIGE TO TAKE HOME AN AWESOME MOTORCYLE AND MEET A FANTASTIC TEAM AT RONNIES. THANKS AGAIN FOR THE EXPERIENCE.
WAYNE
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| By: Wayne Rotterdam,NY |
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"greatest bunch to deal with great experience thanks gordie
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| By: Edward randolph,MA |
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"Just want to give prop's to the entire Ronnie's Harley family and a BIG thanks to Gordie who made my purchase of
a new Harley a pleasure! Like Gordies style (: The follow up service from Dave has been great and prompt.
Thanks
JK"
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| By: Jon Cheshire,MA |
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"After a 2 hour ride from upstate NY and hearing all kinds of great stories from my brother who purchased his 1st Harly from Ronnies 1 month ago, we say 1st hand the customer service and selection that was beyond impressive. We will certainly be purchasing our next motorcycle from Ronnies. Jeff n Jenelle Benton"
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| By: Jeff gloversville,NY |
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"just wanted to say thanks to Tim, Scott, Kelly and Ken first time i was every there and they made me feel like family. Everyone there is great talk to must of them and they are very nice people and take the time to talk with you thanks again everyone for everything CAN'T WAIT TO RIDE
Harry Gustafson"
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| By: Harry Torrington,CT |
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"I live a little north of Albany, NY. I purchased my 2006 Road King Custom in Great Neck, NY. At 1000 miles, I purchased new Screamin Eagle pipes, upgraded the air intake system, and had my 1000 mile checkup and oil change completed at a well-kown Albany Harley Davidson Dealer. After picking up my bike I noticed a hesitation upon throttle up. The hesitation became quite severe, to the point of sometimes stalling from stopping at a light or a stop sign. Aside from being somewhat dangerous, it was extremly frustrating. I brought my bike back to the well-kown Albany Harley dealer, and was told, with a little attitude, "there is nothing wrong with your bike". Long story short, I stopped by Ronnies and spoke with Dave Munson, Service Manager, and he knew from my discription exactly what needed to be done. I brought my bike into Ronnies, and 2 hours later rode home a very happy man. My bike ran better than new. I am now a loyal Ronnies disciple spreading the word. "
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| By: Rocky clifton park,NY |
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"I recently purchased my very first harley.I was incredibly nervous going in but, was delighted by a warm welcome of smiling faces. Everyone there was more than helpful and made my experience one to remember. I now look forward to personalizing my beauty. Ken,in the parts department, is awesome! I called for parts yesterday and they were at my door this evening. He's the best! I am now a "Ronnie's" girl for life. Thanks for everything!!! "
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| By: mary queensbury,NC |
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"My wife and I were looking for two new bikes, made a phone call mid week and the next thing I new we were on our way. went down on saturday we are the proud owners of a 08 sporty 883c, and the new dyna fatbob. we feel that it was like hanging out with one big family and would now never go any other place. thanxs "
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| By: Joe &Mary queensbury,NY |
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"I purchased a 2001 electra glide standard, just before americade 2006. I started to experience carbruator problems in lake george. I called ronnies, and the told me to take it to a local harley dealer, and the man on the phone told me they didn't want me to be broke down. It turned out to be a stuck float, and ronnies paid to have it repared. I thought for sure because it was a 30 day warranty I was going to have to take it back to ronnies, or pay for it myself. I will travel back when its time for me to purchase another. I am a life long customer of ronnies. "
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| By: tom latham,NY |
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"My father and ronnie have been freinds a long time and i two like ronnies, great staff. keep up the good work. gary sidway"
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| By: gary pittsfield,MA |
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"Best customer service I have seen in quite some time. Friendliness of the dealership is overwhelming. Best experience Ive had in making a major purchase of ANYKIND"
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| By: Mark Rotterdam,NY |
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"Best customer service I have seen in quite some time. Friendliness of the dealership is overwhelming. Best experience Ive had in making a major purchase of ANYKIND"
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| By: Mark Rotterdam,NY |
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"Recently, while on a road trip to visit our Vermont Chapter, I experienced what I believed to be an exhuast leak. After checking the HOG book, I found Ronnies to be on the very road we were traveling to get to VT. My President also realized he was at 1000 miles on his new bike and he wanted to get a service done since we we're going to be there anyway. I called ahead and spoke to Dave, the Service Manager. Dave was very understanding of our time constraints, and knew we had little time to waste. He asked when we would be there and that he'd get us right in. After arriving and meeting Dave, we realized it was a cracked hanger that was causing my sip-on to hang, thus causing my exhaust leak. Dave also advised me that there was a recall on my ignition switch and that it could be fixed up without adding any delay. We were all wrapped up and on our way, with freshly washed bikes to boot, in no time at all.
I'd like to thank Dave, the tech who handled our bikes and the gentleman that cleaned them up for us(forgot their names, sorry guys). It's because of this positive experience and guys like these why we'll be back in on our next trip up north. Thanks guys.
Poochie
Sgt At Arms
Shamrocks MC New York "
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| By: Steve Long Island,NY |
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"I'VE ONLY HAD SERVICE EXPIRIENCES AT RONNIE'S,AND THEY HAVE GONE OUT OF THEIR WAY TO GET MY BIKE IN FOR SERVICE AND TIRES EVEN THOUGH I DIDN'T PURCHASE MY BIKE THERE - NOW I'M SORRY I DIDN'T. THESE GUYS ARE GREAT!!"
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| By: JOHN COPAKE,NY |
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"My husband had been debating for a while about trading in our 2005 Standard Softail for a newer motorcycle. So, we went to Ronnies and they gave us a great trade in value on our old motorcycle and let us test drive anything that we wanted. We decided on the Heritage. Everyone we have come across at Ronnies were always friendly, helpful and not pushy at all. We enjoyed our experience very much and wish to thank Kelly for her patience and hard work as well. Great job everyone! Overall experience was great and we will pass the word about Ronnies to our friends who are interested in purchasing a motorcycle. Drive safe!"
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| By: Brett & Kristin Greenwich,NY |
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"we would like to thank everyone at ronnie's we stoped to buy shirts and we ended up buying a 2008 electra glide ultra classic we will be recomending ronnie's to everyone who is looking to buying a bike and when we are ready to buy a new bike agin we will go back to ronnie's i know it will be worth the 450 mile trip from maryland agin thank you rick dodge and everyone at ronnie's
you made the last 450 miles very enjoyable for us
pat and sandy "
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| By: pat and sandy hagerstown,MD |
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"My Husband had just bought a Heritage Softail Classic through Ronnies with an outstanding experience. Four weeks later we returned to purchase my first Harley. We traded in my Suzuki GZ250. With all intentions of the 883R, I fell in love with the Sportster 1200C. With wonderful patiens and time spent with Gordy, I made my desision with no presures or feeling rushed. With only being with Ronnie's for two weeks, Gordy was fantastic. Kelly did her usual magic, and I was soon the totally exsided, proud owner of this wonderful machine. I have not stopped beeming much less riding sence.
Thank you to all who gave us a great experience including the clothing department. Ronnie's is a great place that makes you feel at home.
Sincerly Linda and Mike Solsky of Colchester Connecticut"
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| By: Linda Colchester,CT |
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"I thought that I'd give Ronnie's a shot at my business so I had an oil change done last Saturday. Glad I did! Dave, the service manager, treated me like a person and not a walking dollar sign. This is definitely better service than any local Albany dealer has given me. Next service will be for a new front tire and in 6,000 miles I will have them do my 40,000 mile service. And, after my oil change, they even washed my bike. Nice touch! It's one thing to say that you give good customer service, but to actually do it is quite another. And Ronnie's DID give me excellent customer service. I also spoke with Ken in parts during my oil change and he was helpful without being pushy. "
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| By: Dave Albany,NY |
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"Everyone was awesome! The bike is great! Thank You! Thank You! Thank you! "
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| By: Kurt ballston spa,NY |
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"Ronnies was the only dealership within 150 miles of Springfield, MA that had Harley Davidson Street Slammer handlebars bars in stock. I purchased the bars over the phone and came up the next day to pick up my product.
I was impressed with the size of dealership and the friendliness of the staff.
I'm sure you'll see me again."
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| By: Charles Feeding Hills,MA |
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| By: timothy glens falls ,NY |
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"Bought my '78 Yamaha XS750SE 30 years ago from Ronnie. Motor needed major overhaul at 6300 miles - 300 miles out of warranty. Ronnie contacted Yamaha and explained connecting rod nut came loose, trashed motor - not my fault. Yamaha backed 100% parts and labor - cost me $20 for oil/filter. I still have the bike, runs good and looks new. After long hiatus plan on getting back in the saddle and riding.
I never forgot what Ronnie did for me, have recommended his store to many friends over the years..and plan on buying my next bike from him (next year I hope, after kids are out of college.) Great people to deal with!"
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| By: Dal Chatham,NY |
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"Ronnie gave me my first ride on the back of a motorcycle way back in 1958, I like to think we have been friends ever since. My last purchace was a 2003 softail springer that the dealership made enjoyable. "RING THAT BELL"
Skidder T."
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| By: Skidder T. Pittsfield,MA |
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"The guys at Ronnies really know what they are doing.
I was treated like a person and not just " a sale ".
Everybody was so friendly, and they saved me alot of money compared to my local Harley shop!!! My experience there was definately worth the drive!!! Thanks guys, and you kelly!"
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| By: Anonymous ,CT |
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"i bought a 2000 883 sportster great bike ,great dealership"
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| By: cory adams,MA |
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"every one we have delt with from keith on down has gone
out of there way to acomidate us all of you are the BEST at
what you all do "
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| By: JAY hudson,NY |
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1st one built in the Country! Corbin Fleetliner
PLANNING A GROUP RIDE? Call 2 weeks ahead and we will serve your group of 12 or more LUNCH! Just ask for Renay.
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